About Company
Our Vision
At IAMEX we focus on providing effective solutions for the complete rehabilitation and recovery of patients, providing timely and effective innovative products and high-quality services. Our vision is for our company to be a key point of reference in the market of medical products with solutions that are recognized for their reliability, competitiveness, and innovation as well as to provide an ideal and stable working environment for our employees.
The strategy followed by the company to achieve its goals is based on the experience of management, the careful selection and continuous training of human resources, the know-how of the sales department, the provision of services 24 hours a day and the warehouse with a wide range of materials that meet the needs of our customers.
Our Values
At IAMEX we focus on meeting the needs and expectations of our customers. Providing quality services, we aim to support them with a wide range of high-quality products and our values as a company.
Patient Care and Respect
Our goal is not only to meet the needs and expectations of our customers but through our products and services to contribute to the improvement of patients' health, providing solutions for personalized support.
High Quality and Innovation
We focus on complete quality control and seek scientific differentiation, achieving collaborations with foreign companies that manufacture innovative products and apply innovative minimally invasive surgery techniques (MIS).
Corporate Integrity and Transparency
We focus on our corporate culture as the foundation of our company's reputation and success. We follow internal procedures and practices that promote trust, loyalty, transparency, personal growth and professional success.
Self-Improvement
We have a tradition of providing unique training opportunities locally and internationally and general assistance in scientific education. Our goal is to support both our customers and our team to further expand their knowledge and skills by providing ongoing training.
Reliability
The Data Security Management System of our company includes its perfect organizational structure, the security procedures that are being observed, as well as the available resources for the achievement of the Information Security Management. Through organized structures and delegated roles, the company protects its data from unauthorized access, disclosure, alteration or destruction. All company executives are committed to implementing the company security policy since they manage or are related to information resources. The company's associates who do not belong to its workforce have a corresponding binding obligation.
Teamwork
"Great things in business are never done by one person; they are done by a group of people."- Steve Jobs
At IAMEX we all work with a team spirit and respect for our partners, encouraging ideas and suggestions for improvement. Teamwork is the best indicator of a company's growth and brings positive results.
Quality Assurance Policy and Certifications
IAMEX Medical Products S.A. is certified according to the international standards of quality management system ISO 9001: 2015, ISO13485: 2016 and the decision DY8d / 1348 of the Hellenic Ministry of Health. The quality assurance policy is implemented through the Quality Management System that meets the requirements of the International Quality Standards and is in accordance with the commonly accepted business practices, covering the whole of the company's activities and its relationship with customers.
Through the continuous observance of the relevant procedures and the processing of the inferred conclusions, a review and evaluation of the efficiency and effectiveness of the Quality Management System is achieved.
Facilities
Our headquarters are in Nea Kifissia with warehouse and office spaces of 3,500 m2 including internal training facilities for our associates and staff. The spaciousness and easy access to the internal logistics department has significantly increased the delivery times and the general market satisfaction.
Certifications
Organization chart
The family environment of our company ensure safe working conditions for its staff and promotes teamwork within the framework of healthy human relationships. The hierarchical structure includes the Board of Directors and the staff includes more than 50 employees, distributed according to the above organizational structure in the organization chart.